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Team Leader | Service Delivery



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Job Description

1. Managing a non-voice process (US real estate)

2. Achieving SLA parameters of turn time and quality

3. Generating reports and keeping management updated

Desired profile

1. 2 to 5 years of work experience in related process

2. Atleast 1 year of team management experience

3. Graduate / Post graduate in any discipline

4. Good communication, analytical and typing skills

5. Willingness to work in night shifts

Franklin Global Solution